Yak Management tenants pay rent online through AppFolio, the secure resident portal we use to run every building we manage. It's the fastest, safest way to pay — no checks to mail, no trips to the office, and an instant record every time.
Your portal is one login for almost everything you'll need as a resident: paying rent, viewing your balance and payment history, and submitting a maintenance request. Because we're a boutique, principal-involved firm, the same team that reviews those requests is the team you can reach directly — tenants typically hear back from us within 24 hours.
How to pay rent online (step by step)
- Go to the tenant portal. Visit passport.appf.io and sign in with the email address on your lease.
- Activate your account (first-time users). New residents receive an AppFolio activation email when their lease begins. Follow the link to set a password. Didn't get it? Check spam, then reach out to us.
- Choose a payment method. Link a bank account for an E-Check/ACH transfer, or use a debit or credit card.
- Enter your amount and submit. Pay your full rent or a partial amount, review any processing fee shown on screen, and confirm.
- Save your receipt. AppFolio timestamps every payment and stores it in your ledger, so you always have proof of on-time rent.
Set up autopay so you never miss a due date
The easiest way to stay current is automatic payments. Inside the portal, you can schedule autopay to send your rent on the same day each month — no reminders, no late fees, no logging in. It builds a clean, consistent on-time payment history, which matters if you ever need a landlord reference or plan to renew your lease.
You can turn autopay on, pause it, or change the amount anytime from your account settings.
Why we use AppFolio
AppFolio is the same platform that powers our owner reporting and rent collection service, which means your payment posts cleanly and transparently on both sides. For you as a tenant, that translates to a few real advantages:
- Secure, bank-grade payments — no cash or paper checks to track.
- A full payment history — every charge and payment in one ledger.
- Instant receipts — automatic confirmation the moment you pay.
- One portal for everything — rent, documents, and maintenance in a single login.
Trouble paying, or a question about your balance?
Life happens. If money is tight in a given month, the worst thing you can do is go quiet. Contact us early — as a small, hands-on team, we'd genuinely rather have a conversation than watch a balance grow. Your lease and New York City law govern grace periods and how any late fees may be applied, and we'll always work with you within those rules.
For questions about a specific charge, a security-deposit item, or anything on your ledger, contact your Yak Management team at [email protected] or reach us during office hours (Mon–Fri 10 AM–6 PM).
New to the building?
If you just moved in, our New Tenant Move-In Guide walks you through your first weeks, and our Tenant FAQs answer the most common questions about rent, repairs, and portal access. You can browse everything for residents on our main Tenant Resources page.
Ready to pay? Log in to the AppFolio tenant portal →